Our privacy policy 2025
www.theluxemedspa.online is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using this site/s or/and our services, you consent to Processing your Personal Data as described in this Privacy Policy. This Privacy Policy is part of our Terms and Conditions; by agreeing to the Terms and Conditions, you also agree to this Policy, and vice versa.
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations that is performed on Personal Data or sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – theluxemedspa.com and any affiliate companies.
Our data protection principles are:
Processing is lawful, fair and transparent.
Processing is limited to the purpose.
Processing is done with minimal data.
Processing is limited with a time period, no longer than is needed.
We ensure data accuracy.
We ensure the integrity and confidentiality of data.
We collect data such as:
Name, email address, phone number, billing and home address
Communication information, reviews, references, preferences, and feedback
Automatically Collected Information
This includes cookies, session tools, IP address, booking history, etc.
Publicly Available Information
We may gather information about you from public sources.
We may use your Personal Data in order to:
provide our service to you. This includes, for example, providing you with promotional items and communicating with you in relation to other products and services; interacting with you; and notifying you of changes to any services.
enhance your customer experience;
manage your bookings;
send you appointment reminders or confirmations of services;
to identify you;
to communicate either for sales or invoicing, for example;
to administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
to conduct questionnaires concerning client satisfaction;
We Process your Personal Data in order to fulfill obligation/s arising from the law and/or use your Personal Data for options provided by law. We reserve the right to anonymize the Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymized. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.
We might process your Personal Data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered.
We may share your personal information, such as your phone number, with trusted third-party service providers or processing providers (e.g. SMS providers) for the purpose of delivering services. These services include, but are not limited to, sending appointment reminders, one-time verification messages, feedback requests, and promotional offers. We ensure that any third-party service provider receiving your personal data adheres to strict confidentiality and data security measures. Your information will only be used for the purpose of facilitating communications related to your appointments or promotions from us, it will not be shared for any other purpose without your consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches that are brought to our attention. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
We might use cookies and/or similar technologies to analyze customer behavior, administer the website, track users’ movements, and collect information about users. This is done to personalize and enhance your experience with us.
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
We use cookies for the following purposes:
Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in comment forms, so you don’t have to re-enter this information next time when commenting.
Analytics cookies – these cookies are used to track the use and performance of our website and services
Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed on the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organization.
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using privacy enhancement platforms.
We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.
To stop receiving messages you may reply “Stop” to any SMS or contact us. Additionally, you can unsubscribe from any of our email notifications by clicking the ‘unsubscribe’ link included in each email or by contacting us directly.
Supervisory Authority
Email: info@theluxemedspa.online
Phone: 260-354-1338
Address: 920 St Rd 930 E, Floor 1, New Haven, IN 46774
We reserve the right to make changes to this Privacy Policy.
Last modification: 24 April 2025.
© 2025 The Luxe Med Spa